Challenges for FMCG Suppliers Going On-Line

Question

We are under serious pressure to compete with the Big Boys, who have much better online-ordering technology than we can afford. What can we do?

Answer

I’m confident that ChiChingB2B’s Multi-Vendor Ordering Platform can level the playing field and will open up new markets for us. They refer to it as Business Ordering – Simplified.

Customer Loyalty

Adding value to our customers’ ordering experience with us.

Customer Loyalty

“More of our customers are going online and will gradually shift their business towards companies that make it easier for them to transact with.”

Paper-based Catalogues

Expensive and lengthy timeframe to create, and then quickly ‘out of date’

Paper-based Catalogues

“Getting our paper-based catalogue shipped to many company buyers is both time-consuming and expensive to update and maintain.”

Motivated Sales Reps

How do we motivate our sales people to promote our full range of products?

Motivated Sales Reps

“Good sales reps are hard to find and they can be difficult to keep ‘motivated’ within our business, when they are performing, as expected.”

Business Footprint

Potentially costly to establish ourselves in other territories.

Business Footprint

“Setting up branches in other territories is expensive enough, before Sales and Marketing budgets are factored into the equation.”

Ad-Word Junkie

Are the Yellow Pages or Google Ad Words our only option for generating new business?

Ad-Word Junkie

“The Yellow Pages and ever-ending investment in Google Ad Words can create an awareness of our business, but they are doing the same thing for most of our competitors.”

"Re-Inventing the Wheel” B2B Ordering Website

Off-the shelf B2C Ordering solutions won’t ‘cut it’ for B2B repeat ordering requirements.

"Re-Inventing the Wheel” B2B Ordering Website

“We need to develop our own B2B online ordering website that our customers can place large repeat orders quickly on, which can be time consuming and expensive to develop ourselves.”

The ChiChingB2B Ordering Platform Success Factors

Question

How can we generate ‘New Routes to Market’ and grow our business without spending a fortune on developing ordering software that our clients will use?

Answer

The ChiChingB2B ordering platform offers a rapid deployment on-line infrastructure that will open new routes to market!

Business Differentiator

Make the ordering experience easier for our customers and generate more business.

Business Differentiator

“If we can reduce the ‘hidden’ cost of ordering administration for our customers, they are more likely to do business with us, than our competitors.”

Faster Communication with Customers

Let all our customers know what’s happening quickly about New Promotions, Price Changes or General announcements.

Faster Communication with Customers

““We can simultaneously notify all our customers of any Promotions, Price Changes or New Products on the ChiChingB2B Ordering Platform.””

More Business – Same Staff

With ChiChingB2B we can handle much larger customer accounts with multiple buyers, with the same number of account managers.

More Business – Same Staff

“We can ‘pitch’ our products and service offering to much larger businesses, with many buyers at multiple locations placing repeat orders with us.”

Reduced Costs of Doing Business

Think of the savings in time, effort and catalogue costs of processing customer orders through the ChiChingB2B platform.

Reduced Costs of Doing Business

“By streamlining the processing of orders electronically through the ChiChingB2B platform, we can increase productivity with the same number of sales and administration staff.”

New Routes to Market

The ChiChingB2B ordering platform can get us into many new accounts that would be inconceivable using our own marketing strategies, against competing suppliers.…

New Routes to Market

“We can use the ChiChingB2B ordering platform to process orders from our own customers, with the option of ChiChingB2B creating new business opportunities for us by participating in their multi-vendor sales initiatives.”

Designed for Business Ordering Requirements

The ChiChingB2B ordering platform reduces the ‘hidden’ cost of ordering for our customers, while ‘adding value’ to our service offering to them.

Designed for Business Ordering Requirements

"Many of our larger customers invest in expensive in-house systems to manage the ordering of consumables from many suppliers, costs of which can be significantly reduced using the ChiChingB2B ordering platform.”